Support

How to get help with ESCLAVE, your account, and Automation Cards.

Contact support

When to contact us

  • Problems installing or starting the ESCLAVE app.
  • Issues with email verification or logging in.
  • Two-factor authentication problems (cannot access codes).
  • Billing questions about your ESCLAVE Creator subscription.
  • Issues running or purchasing Automation Cards.

What to include

  • The email you use with ESCLAVE.
  • What you were trying to do and what happened.
  • Any error messages or screenshots (omit sensitive data like full card numbers).

Status and known issues

During the beta, parts of the app and marketplace may change quickly. We will communicate major incidents via email or inside the app.

Links