Support
Choose the support category that best matches your issue and we will open a prefilled email to [email protected].
Choose a support category
Pick the option that best matches your issue. Each option opens a prefilled email to [email protected] with the right subject line and checklist.
What to include
The category links above prefill the subject line and a short checklist. Include the details below so we can review your message faster.
- The email you use with ESCLAVE.
- What you were trying to do and what happened.
- Any error messages or screenshots (omit sensitive data like full card numbers).
Status and known issues
During the alpha, parts of the app and marketplace may change quickly. We will communicate major incidents via email or inside the app.